dw_docs | August Dreamwidth Documentation Suggestions Thread

Email posting FAQ. With instructions and also link to http://www.dreamwidth.org/tools/recent_emailposts for troubleshooting (which should possibly also be linked from the /manage/settings/?cat=mobile page)... I eventually found it by going to LJ's FAQ and hunting the information down, which is Not Good.

Any news on this? I can't find anything on post-by-email in the FAQs at the moment.

I'd like to see a separate page that describes the new <user> tag, with lots of synonyms and things people might search on, like "lj-user" and "new syntax" and "tag" and so on.

And using Sphinx to index and search the FAQs would be great, now it's a string match and so if you search for two words, but in the wrong order, they just don't come up. Would be a good way to slowly ramp up Sphinx and make sure it scales.

I believe the reason for not putting in a bunch of synonyms and hypothetical search terms is because while they're invisible to conventionally-sighted people, they interfere with the use of a screen reader. I'll check on that to make certain I'm correct.

And using Sphinx to index and search the FAQs would be great, now it's a string match and so if you search for two words, but in the wrong order, they just don't come up. Would be a good way to slowly ramp up Sphinx and make sure it scales.

Sphinx is this? http://en.wikipedia.org/wiki/Sphinx_%28search_engine%29

That's a coding/programming decision, not a docs problem, but I'll make sure they're aware of it.

If Sphinx (or the current search function) will read it, you could put synonyms in . Screenreaders won't read those. (Alternately, if they're formatted with display: none; speak: none; they are invisible to all browsers that understand CSS, including screen readers.)

http://www.dreamwidth.org/support/faqbrowse.bml?faqid=106

The end of "Free accounts can vote in polls but can only create polls in a paid community if they maintain it" is no longer true. See http://dw-news.dreamwidth.org/9143.html: "With our last code push, free users are also now able to post polls into paid communities. The poll creator doesn't recognize this (it will in the future), but if you manually write the poll code or ask a friend to create the poll code for you, you'll be able to post a poll in a community as long as the community itself is paid."

http://www.dreamwidth.org/support/faqbrowse.bml?faqid=153

It needs to be edited as well. From "Ability to create polls: N" to "Ability to create polls: limited" I guess.

Thanks! I'll grab someone who knows their way around a table [it took me three hours to make one tiny change to that FAQ the last time, an experience I am not eager to repeat] and point them to it.

I'm okay with HTML tables if that's any help, or does it need to be someone who's on the docs team?

I know the IP-ban time limit needs to be kept secret for security reasons. Is it worth putting this into a FAQ, explaining that it's for security reasons, as we keep getting the question in Support?

Also, would it be okay to specify an extreme upper limit, so people know? (i.e. I'm pretty sure the length of time is less than a week, so could that be specified even if giving the exact number of hours is a security risk?)

I'll need to do some research first to see if it's doable, but we should at least be able to put in a general FAQ about IP banning for failed password attempts.

I notice that the paid user benefits chart doesn't include personal journal search yet.

I'll point someone better with tables than I am at that. Thanks!

I'd heard people mention the admin console before but didn't know what it was. A FAQ search produced a FAQ on feeds, which linked to it, and the console itself had a link to a reference guide. However, is it worth having a FAQ explaining what it is and what it's used for?

Or, given that I vaguely remember muttering about plans to phase it out, is there a list anywhere of things that can only be done via the console, that aren't also linked elsewhere? (Possibly that's a question for the wiki or bugzilla/devs rather than docs, in which case do say so and I'll go ask someone else.)

erm... i vaguely recall a mention that a lot of Console functions were going to be moved to a more user-friendly venue than Console, which is truly a PITA, but I have no updated information on this.

I *THINK* this would begin as a devs question: what current Console-dependent features are you moving, and when, and when you're done will DW members need to use Console at all?

After that ... to the FAQmobile!

Let me know if you're going to take it up with devs, or if I should figure out where to poke.

I've asked at http://dw-dev.dreamwidth.org/18923.html

I don't think there are plans to phase out the console--it makes it really easy to copy/paste a long series of commands that would be hell to do by hand through the inferface. The console was actually upgraded to use the site scheme; I don't think that would have happened if the plan was just to phase it out. I think the plan was to make sure that options that people needed were accessible through the interface, so they wouldn't have to use the console.

Ah, that makes sense. Thanks for explaining.

I just read the manage communities FAQ and I have no idea what the difference between an administrator and a moderator is. Is the difference important? How do I make someone a moderator? (I'm the sole administrator for two comms, but I'm not listed as a moderator for either….)

I would like to know the answer to this myself. I still haven't seen an update to the FAQ about this subject, and I do think it's warranted if DW is to grow, especially with communities.

Looking at http://www.dreamwidth.org/support/faqbrowse?faqid=153, I had two thoughts:

1: Should this be split into two FAQs for the two separate questions? I'm usually looking at the second question, and scrolling is annoying.

2: Is there a neat way to distinguish features for paid *journals* from features for paid *communities*? Obviously some are the same, but some of those features are only applicable to journals, and it would be good to make it clearer why it's worth paying for each type, since the reasons are often different - having more icons doesn't mean much to a community.

A visual reference for the style system.

This would be ... difficult at best, but maybe for Transmogrified, since it's the default style, I think?

I'm not sure if this is the right place for this, but I've noticed that the case of FAQ titles is inconsistent. Most of them use sentence case, some use start case (How Do I Make A Link To Another Dreamwidth Account?), and some use a mixture of start case and title case (How Do I Set Age Restriction Filters on my Journal or Entry?).

I don't know if this is maybe something being worked on over time, but thought I'd mention it.

The "your request for invite codes has been granted" email apparently just has a link to manage/invitecodes; it doesn't have the codes in the email. I'd suggest putting the codes in the email itself, as for the normal invite code granting email, unless the number of codes is more than, say, 20.

It doesn't appear to have the usual footer, either.

(This is testing on my Dreamhack - I haven't had the email on the main site to compare, but I would guess this is one of those things where the docs stuff is in the code. Anyway, do say if you think this should go through

dw_suggestions instead.)

I'd suggest sending it to

dw_suggestions if only because I don't think i have access to the place where that email is generated and so can't modify it. [Also I think your suggesting requires including code that will add a variable -- ie, the codes the email is about -- and I don't know how to do that.]

I'd really love it if this one takes off, though: I can never remember who I sent what code to...

http://www.dreamwidth.org/manage/invitecodes?full=1 should already tell you what email address you sent a code to, provided you sent it from the invite codes page.

August Dreamwidth Documentation Suggestions Thread

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Free Accounts & Polls

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IP-ban for failed logins

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Admin console

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Paid accounts

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Invite codes email

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