Look ma! A FAQ!

[rho]

Thanks to the hard work of the FAQ team, the FAQ is now at a stage that's close to "completion". I use the scare quotes deliberately, because it's not anywhere near completion, and there's still a whole lot that needs adding and what have you. What's there at this point is pretty stable though, so I'm saying that we've now reached FAQ 1.0.

If you have time, go take a look at the FAQ and comment here to let me know what you think. We've done our best to make the FAQ clear and easy to read and to navigate, and I'd be especially interested to know how you think we've done with that. I'd like to know what you think we've got right, and I'd also like to hear any constructive criticism you have on things that you think we've got wrong.

This is also the place to comment if you find any typos or factual inaccuracies in the FAQ. We've had at least two pairs of eyes looking over every FAQ to try to cut down on errors, but it's inevitable that some will have slipped in. If you find any, comment here, and we'll get them fixed when we get a chance.

(no subject)

[denise]

I'm not sure who edited faq 4 to call the accounts "standard" and "premium paid" accounts, but please, y'all, if you're going to change any business terms (account types, etc), check with me and mark first. In this case, it's important to keep both accounts called "paid" in some way, so we've changed it back in the FAQ, but if whoever made the change also edited any of the site copy, can you change it back?

Ta!