denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_docs2010-03-16 08:15 am

FAQ/site copy suggestions

I realized it's been a while since there's been a "suggest improvements to the FAQ and site copy" entry. This is that entry.
liv: Stylised sheep with blue, purple, pink horizontal stripes, and teacup brand, dreams of Dreamwidth (sheeeep)

[personal profile] liv 2010-03-16 02:59 pm (UTC)(link)
I'm working on greatly expanding the styles FAQ - see draft here. I would welcome any comments, suggestions for extra FAQs needed, etc etc.

FAQ 137 - How do I buy a paid account is still talking about Paypal. I assume you'll update it when you have the new system fully in place?

FAQ 62 - What is an OpenID account should maybe mention joining communities, since that's such a selling point for DW.

FAQ 5 - How do I post an entry should link to FAQ 91 - What is the rich text editor

FAQ 145 - How do I comment using OpenID could do with more detail, or perhaps breaking up into multiple FAQs. In particular we should have some mention of OpenIDs that are not on the person's access list having URL mangling, because it seems to annoy a lot of people and isn't documented.

FAQ 41 - What is comment threading needs to document the new link that goes straight to the beginning of the thread.

FAQ 43 - What are the limits on comments talks about a "human test", but links to a FAQ that talks about a CAPTCHA and I think the terminology is a bit confusing.

Lots of descriptions of comment buttons still refer to the old LJ-style buttons, they should be cleaned up to describe and perhaps include examples of the new, DW icons.

FAQ 14 - What are interests should mention the magic juice way of finding people with similar interests. (Also, this is a bug, not a docs issue, but the popular interests page is way broken, counting unique interests as if billions of people shared them. I guess somebody knows this already? Oh yes, it's in bugzilla, carry on then.)

FAQ 76 - Reading filters needs major updating to talk about the feature that actually exists, not something that is planned for the future.

Topics not really covered in the FAQs:
Multilevel tags
Setting up custom footer text for crossposted entries, including using the comment number image
liv: Stylised sheep with blue, purple, pink horizontal stripes, and teacup brand, dreams of Dreamwidth (sheeeep)

[personal profile] liv 2010-03-16 03:07 pm (UTC)(link)
Also, cos I always think of something after I hit post:

Various options for URL appending, especially looking at people's entry pages in your own style or light style.

PS: I'm basically willing to write these FAQs or any others you need, or go through the existing ones and fix wording, or whatever, but I really don't want to duplicate effort. I get the feeling that everything is a bit on hold until the marvellous new FAQ system comes on line, but honestly I don't think that's even been properly spec'd yet. So any interim stuff, I'm happy to take on, and I am not going to be at all offended if my writing gets wiped out in a few months' time because we implement a new, vastly better system.
triadruid: Apollo and the Raven, c. 480 BC , Pistoxenus Painter  (Default)

[personal profile] triadruid 2010-03-22 11:50 am (UTC)(link)
In addition to http://www.dreamwidth.org/support/faqbrowse.bml?faqid=137 talking about PayPal, http://www.dreamwidth.org/shop talks about Google Checkout, which it is my understanding isn't correct either.