- ([personal profile] rho) wrote in [site community profile] dw_docs2009-04-30 11:44 am

Look ma! A FAQ!

Thanks to the hard work of the FAQ team, the FAQ is now at a stage that's close to "completion". I use the scare quotes deliberately, because it's not anywhere near completion, and there's still a whole lot that needs adding and what have you. What's there at this point is pretty stable though, so I'm saying that we've now reached FAQ 1.0.

If you have time, go take a look at the FAQ and comment here to let me know what you think. We've done our best to make the FAQ clear and easy to read and to navigate, and I'd be especially interested to know how you think we've done with that. I'd like to know what you think we've got right, and I'd also like to hear any constructive criticism you have on things that you think we've got wrong.

This is also the place to comment if you find any typos or factual inaccuracies in the FAQ. We've had at least two pairs of eyes looking over every FAQ to try to cut down on errors, but it's inevitable that some will have slipped in. If you find any, comment here, and we'll get them fixed when we get a chance.
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[personal profile] ninetydegrees 2009-04-30 05:46 pm (UTC)(link)
If I may make a suggestion: I think FAQ#2 and FAQ#12 should link to FAQ#105 somehow. For FAQ#105 it could be part of "The Invite Code system is designed to let Dreamwidth grow slowly and sustainably". For #2 I have no idea, sorry. FAQ #105 is awesome BTW.
Edited 2009-04-30 17:46 (UTC)
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[personal profile] ninetydegrees 2009-04-30 05:59 pm (UTC)(link)
On http://www.dreamwidth.org/support/faqbrowse.bml?faqid=125:

Archive: This replaces "Calendar" on LiveJournal, but like the LiveJournal Calendar, the Dreamwidth Archive displays past entries of a journal or community by year or by month

The page is called 'calendar' but on many layouts, it's called 'archive', not calendar. DW makes the same distinction. In the journal URL it's 'calendar'. In menus it's 'archive'. Also, you can display past entries by day.

Profile: On LiveJournal, it's User Info, on Dreamwidth, it's your Profile.

It's User Profile/Community Profile/Syndicated Feed Profile on LJ too.
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[personal profile] ninetydegrees 2009-04-30 06:09 pm (UTC)(link)
On http://www.dreamwidth.org/support/faqbrowse.bml?faqid=133

Minor issue: someone correct me if I'm wrong but some of these icons are not used (yet?). For example 'remove access' is 'modify access' and has got the same icon as 'grant access'.

Actually, lots of these 'Hey! You're from LJ?' FAQs would be useful in a Guide to Newbies, not just to LJ users. My apologies if it's already been suggested/discussed.
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[personal profile] ninetydegrees 2009-04-30 07:10 pm (UTC)(link)
In http://www.dreamwidth.org/support/faqbrowse.bml?faqid=47:

You can set the comment security level for each individual entry when you post it. You can make an entry where comments are not allowed, even if you have commenting turned on in general. When you're posting an entry, change the Allow comments? setting to Disabled. If you have commenting turned off in your journal, you can't set one entry to allow comments.

This is a bit confusing because the first sentence doesn't apply in all cases so it looks like we're said contradictory things. What about going straight to the point?

If you have commenting turned on in general, even with restrictions, you can still make entries where comments are not allowed. When you're posting... However, if you have commenting completely turned off in your journal,...

Another suggestion: could FAQ titles when viewed via ?faqcat be turned into links to each individual FAQs?
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[personal profile] ninetydegrees 2009-04-30 07:18 pm (UTC)(link)
http://www.dreamwidth.org/support/faqbrowse.bml?faqid=58

You can ban someone by entering their account name on the Ban and Unban Accounts Page.

Lowercase p for page.

If you change your mind, you can use the Unban link on the same page to allow the person to comment again.

Assuming they mean the Ban and Unban Accounts page, there's no 'Unban link'. There are boxes you check and then a button to save your changes which says 'Ban and Unban Accounts'.
Edited 2009-04-30 19:19 (UTC)
forthwritten: stained glass spiral (Default)

[personal profile] forthwritten 2009-04-30 09:29 pm (UTC)(link)
Fixed.
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[personal profile] ninetydegrees 2009-04-30 07:25 pm (UTC)(link)
http://www.dreamwidth.org/support/faqbrowse.bml?faqid=59

You can protect your entries so that either only people on your access list can read the entries, or so that only people on your list can comment, even though everyone can read.

I think this sentence should link to http://www.dreamwidth.org/support/faqbrowse.bml?faqid=54 and http://www.dreamwidth.org/support/faqbrowse.bml?faqid=9.

You can also remove them from your access list (if they're on it).

Link to http://www.dreamwidth.org/support/faqbrowse.bml?faqid=75?
forthwritten: stained glass spiral (Default)

[personal profile] forthwritten 2009-04-30 09:32 pm (UTC)(link)
Fixed.
forthwritten: stained glass spiral (Default)

[personal profile] forthwritten 2009-04-30 09:24 pm (UTC)(link)
Fixed.
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[personal profile] ninetydegrees 2009-04-30 07:43 pm (UTC)(link)
http://www.dreamwidth.org/support/faqbrowse.bml?faqid=17

go to your "Manage Circle" page

The other FAQs don't use quotes when referencing page titles.

you may Enter the Dreamwidth account names or OpenID URLs of people you want to add to your Circle.

Lowercase e in enter, I think.

If the community administrator has chosen Moderated Membership when the community was created, you'll need to email the community's owner to be added to the community's membership list.

You can find out which type of community it is, or who to contact to be approved for membership if it's a Moderated Community, on the Community's Profile Page.

Aren't requests automatically e-mailed to the owners? It's what's said on http://www.dreamwidth.org/community/settings.bml. Are there any cases where that may not happen? Or was this actually meant for Closed communities?
Edited 2009-04-30 20:03 (UTC)
forthwritten: stained glass spiral (Default)

[personal profile] forthwritten 2009-04-30 10:28 pm (UTC)(link)
I've fixed the first two things you've mentioned and passed the rest on to someone who knows more about communities than I do.

(no subject)

[personal profile] ninetydegrees - 2009-04-30 23:20 (UTC) - Expand

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[personal profile] forthwritten - 2009-05-01 00:46 (UTC) - Expand

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[personal profile] ninetydegrees - 2009-04-30 23:44 (UTC) - Expand

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[personal profile] forthwritten - 2009-05-01 00:46 (UTC) - Expand

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[personal profile] ninetydegrees - 2009-05-01 01:02 (UTC) - Expand

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[personal profile] forthwritten - 2009-05-01 01:19 (UTC) - Expand
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[personal profile] ninetydegrees 2009-04-30 07:46 pm (UTC)(link)
http://www.dreamwidth.org/support/faqbrowse.bml?faqid=18

If the community's Posting Access is set for Non-Members May Post

I think it's 'set to' instead of 'set for'.

Thank you!

[personal profile] ninetydegrees - 2009-04-30 21:36 (UTC) - Expand

Re: Thank you!

[personal profile] forthwritten - 2009-04-30 22:06 (UTC) - Expand
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[personal profile] ninetydegrees 2009-04-30 09:54 pm (UTC)(link)
This just in. http://www.dreamwidth.org/support/faqbrowse.bml?faqid=4

Extra semi-colon in the table:

Number of icon slots:
forthwritten: stained glass spiral (Default)

[personal profile] forthwritten 2009-04-30 10:07 pm (UTC)(link)
Fixed.
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[personal profile] ninetydegrees 2009-04-30 10:44 pm (UTC)(link)
http://www.dreamwidth.org/support/faqbrowse.bml?faqid=97

You can change the way the main site pages look with the Display tab of the Account Settings page.

From what I've seen on other FAQs it should be "in the Display section of the My Account Settings page".
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[personal profile] ninetydegrees 2009-04-30 10:53 pm (UTC)(link)
http://www.dreamwidth.org/support/faqbrowse.bml?faqid=136

Then go to the Display tab of the My Account Settings page

Section? I don't know if it consistently says section rather than tab. I haven't read all the FAQs.

(no subject)

[personal profile] ninetydegrees - 2009-04-30 23:00 (UTC) - Expand
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[personal profile] ninetydegrees 2009-04-30 10:52 pm (UTC)(link)
http://www.dreamwidth.org/support/faqbrowse.bml?faqid=120

Added "random community" page, as well as the existing "random user" page, to help you find interesting active communities.

Random community is a link but random user isn't. :/

annoyed us. for instance:

Missing capital F, I think, or the punctuation isn't right.
Edited 2009-04-30 23:22 (UTC)
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[personal profile] ninetydegrees 2009-04-30 11:11 pm (UTC)(link)
I think http://www.dreamwidth.org/support/faqbrowse.bml?faqid=27 or http://www.dreamwidth.org/support/faqbrowse.bml?faqid=116 should mention that you can check whether a feed already exists by entering its URL in the Add Feed box as it automatically links you to the subscribe page if it does. The risk is that people create duplicates if the URL is different but the same risk exists already anyway as you can't search feeds.
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[personal profile] ninetydegrees 2009-04-30 11:19 pm (UTC)(link)
http://www.dreamwidth.org/support/faqbrowse.bml?faqcat=comm-manage

I think FAQs tend to mention how you can reach this page via the menus. These don't; they only provide a link.
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[personal profile] ninetydegrees 2009-04-30 11:27 pm (UTC)(link)
http://www.dreamwidth.org/support/faqbrowse.bml?faqid=101

The 'Adult Content' section has editorial comments.
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[personal profile] ninetydegrees 2009-04-30 11:43 pm (UTC)(link)
http://www.dreamwidth.org/support/faqbrowse.bml?faqid=109

When entries are submitted to the moderation queue, administrators will be notified with a link to the moderation queue

There should be a link to the queue/Manage Communities page. Besides, you can select not to get notified.

You can enable moderation for your community on the Manage Communities page.

Manage Communities should be a link.

Finally, this FAQ and http://www.dreamwidth.org/support/faqbrowse.bml?faqid=101 always say administrator and never say moderator. It's only casually mentioned in http://www.dreamwidth.org/support/faqbrowse.bml?faqid=110. Is this on purpose?
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[personal profile] ninetydegrees 2009-04-30 11:50 pm (UTC)(link)
http://www.dreamwidth.org/support/faqbrowse.bml?faqid=111

Banning a member from your community will remove their ability to post comments or entries to your community. This will not remove their community membership, though, so they will still be able to see any members-only entries.

To mimic what's said in 'Removing a User from your Community' it should be added that to prevent them from seeing members-only entries, they should be removed from the members list in addition to being banned. People may have not read the previous section. It also makes me wish for internal links linking the two sections together.
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[personal profile] ninetydegrees 2009-05-01 12:17 am (UTC)(link)
http://www.dreamwidth.org/support/faqbrowse.bml?faqid=74

Er, links? Please?

http://www.dreamwidth.org/support/faqbrowse.bml?faqcat=rels

All these FAQs are pretty bare. How do I go to someone's profile. What's the Interactions Menu? Also I don't think the ways filters are explained is simple and clear. It feels different from the language used in the other FAQs.